LALEGNO 20yr RESIDENTIAL WARRANTY
Please see below a summary of what is covered by Lalegno's 20 year Residential Warranty.
Limited Warranty Program:
The warranties listed below apply to pre-finished engineered Lalegno products.
Structural Warranty:
If a Lalegno engineered product should delaminate within one year of installation due to manufacturing defects, Quality Floors Ltd (QFL) will arrange for repair or replacement of the defective board(s), at QFL’s cost. Should a failure occur more than one year after installation, QFL will replace the defective board(s) exclusive of costs of removal of defective floor, reinstallation or refinishing.
Refinishing Warranty:
QFL warrants that Lalegno pre-finished products can be sanded and refinished up to two (2) times by removing the existing finish entirely and replacing with a new compatible finish. A professional floor refinisher must perform this process. Screening, which does not remove the surface finish entirely, can be performed numerous times over the lifetime of the product. Since QFL has no control over the actual resurfacing process, once the factory finish is altered or removed, this will void the warranty of the product.
Warranty Coverage in General:
It is imperative that all installations are done in compliance with the procedures outlined in the Lalegno Installation Instructions (see Installation Guide). Failure to install in accordance with the instructions will void all warranties.
The sole obligation and liability of QFL under our stated warranties, is to repair, replace or refinish the floor, in part or in whole. Only Lalegno floors which were professionally installed will be eligible for labour cost reimbursement. If you installed the floor yourself we will cover the cost of replacement materials only.
No warranty coverage is provided for flooring that contains obvious defects of any kind prior to installation, but was installed nonetheless.
If before installation you discover any flooring that has obvious defects please contact QFL immediately.
You can download Lalegno's full 20 year Residential Warranty for New Zealand here.
Limited Warranty Program:
The warranties listed below apply to pre-finished engineered Lalegno products.
Structural Warranty:
If a Lalegno engineered product should delaminate within one year of installation due to manufacturing defects, Quality Floors Ltd (QFL) will arrange for repair or replacement of the defective board(s), at QFL’s cost. Should a failure occur more than one year after installation, QFL will replace the defective board(s) exclusive of costs of removal of defective floor, reinstallation or refinishing.
Refinishing Warranty:
QFL warrants that Lalegno pre-finished products can be sanded and refinished up to two (2) times by removing the existing finish entirely and replacing with a new compatible finish. A professional floor refinisher must perform this process. Screening, which does not remove the surface finish entirely, can be performed numerous times over the lifetime of the product. Since QFL has no control over the actual resurfacing process, once the factory finish is altered or removed, this will void the warranty of the product.
Warranty Coverage in General:
It is imperative that all installations are done in compliance with the procedures outlined in the Lalegno Installation Instructions (see Installation Guide). Failure to install in accordance with the instructions will void all warranties.
The sole obligation and liability of QFL under our stated warranties, is to repair, replace or refinish the floor, in part or in whole. Only Lalegno floors which were professionally installed will be eligible for labour cost reimbursement. If you installed the floor yourself we will cover the cost of replacement materials only.
No warranty coverage is provided for flooring that contains obvious defects of any kind prior to installation, but was installed nonetheless.
If before installation you discover any flooring that has obvious defects please contact QFL immediately.
You can download Lalegno's full 20 year Residential Warranty for New Zealand here.
